Invoices
We provide dispatch of electronic invoices. We will then send the invoice to the agreed e-mail address.
Please include your invoice number which you're inquiring.
If the claim is on the invoice, it must occur no later than eight days after the invoice date.
Invoices FAQs
All invoices are available in Customer Portal eCare. Log in to view and download past and current invoices.
If you haven’t received your invoice, check your spam folder or log into Customer Portal eCare to download it. You can also reach out to collicare@collicare.dk for assistance.
Late payments may result in additional fees or service interruptions. If you’re experiencing issues with payment, please contact collicare@collicare.dk as soon as possible.
If you believe an invoice is incorrect, please collicare@collicare.dk within 8 days of receiving it. Make sure to provide your invoice number and details of the dispute.
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