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When damage occurs

– claims for damages and errors

We're sorry - something went wrong along the way. 

How do we work?

Are there requirements for how to claim?

Who shall make the claim?

What to do if an incident occurs:

The claim has been sent to ColliCare - what happens now?

What deadlines apply?

​About claimed goods

When are missing goods considered lost?

What applies to delays?

Force majeure

What happens in cases of theft?

What does the recipient have responsibility for?

What is hidden damage?

Damage or missing goods to be reported

Shipment number or colli number
Value of claim
Weight of goods
Short description
Documents, photos or commercial invoice showing the value of the goods
Other documents
Other documents
Kaj Mousted Hansen
Business Development Manager